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SMS Privacy Policy - SFV Cloud LLC

Last updated: May 6, 2025

SFV Cloud LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our internal users. This SMS Privacy Policy describes how we collect, use, and protect the phone numbers you provide for system status updates.

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Information We Collect

  • Phone Numbers: We collect your phone number when you provide verbal consent to receive SMS notifications regarding system status updates, outages, or maintenance windows.

  •  Consent: Consent is obtained verbally in person or over the phone. We record that consent in our internal systems.

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How We Use Your Information

  •  To send SMS messages about system status updates, outages, and maintenance windows.

  • To respond to your requests (e.g., when you text HELP for assistance).

  • To honor unsubscribe requests.

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Data Sharing

  • We do not sell, rent, or share your phone number with third parties.

  • Your information will only be used internally by SFV Cloud LLC for the purposes stated above.

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Data Security

  • We maintain reasonable safeguards to protect your phone number against unauthorized access, use, or disclosure.

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Your Rights

  • You can text STOP at any time to opt out of receiving future SMS messages.

  • You can text HELP at any time to get assistance.

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