Microsoft 365 FAQ
1. What is Microsoft 365 and how is it different from Office 365?
Microsoft 365 is the modern version of Office 365. In addition to the familiar apps like Word, Excel, PowerPoint, and Outlook, Microsoft 365 also includes powerful cloud collaboration tools (Teams, SharePoint, OneDrive) and enterprise-grade security features to protect your business data.
2. How long does it take to migrate to Microsoft 365?
Migration timelines vary depending on the size of your business and the systems you’re moving from. For most small businesses, we can complete a full migration in as little as a weekend, minimizing downtime and disruption to your operations.
3. Can Microsoft 365 replace our current phone system?
Yes! With Microsoft Teams Phone, Microsoft 365 can fully replace your traditional PBX or VoIP system. This allows your team to make and receive calls directly within Teams, integrate with existing numbers, and reduce overall telecom costs.
4. Is Microsoft 365 secure enough for industries like healthcare and law firms?
Absolutely. Microsoft 365 includes built-in compliance features for HIPAA, GDPR, and other regulatory standards. With the right configuration—multi-factor authentication, encryption, and access policies—it meets the strict security needs of industries handling sensitive data.
5. Do I need backups for Microsoft 365 data?
Yes. While Microsoft 365 provides redundancy and short-term recovery options, it does not guarantee full backups of your data. We recommend implementing a third-party backup solution for Exchange, SharePoint, OneDrive, and Teams to ensure complete protection against accidental deletion, ransomware, or compliance needs.
6. What support does your company provide after setup?
We provide 24/7 help desk support, user onboarding/offboarding, license management, and quarterly Microsoft 365 health checks. You’ll have a dedicated partner ensuring your system stays secure, updated, and optimized as your business grows.
7. How much does Microsoft 365 cost for small businesses?
Pricing depends on the license type and features your business needs. Basic plans start around $6 per user/month, while premium plans with advanced security and compliance features cost more. We’ll help you select the best licensing plan to maximize value without overspending.